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Advanced Customer Service Features Module
Advanced Customer Service Features Module

Reference : 87939

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Advanced Customer Service Features Module
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  • Advanced Customer Service Features Module
  • Advanced Customer Service Features Module
  • Advanced Customer Service Features Module
  • Advanced Customer Service Features Module
  • Advanced Customer Service Features Module
  • Advanced Customer Service Features Module
  • Advanced Customer Service Features Module

Advanced Customer Service Features Module

€49.99
Tax excluded

The module adds to the customer service system useful features like spam prevention and multiple file attachments on the contact page and one file attachment admin responses.

  • 250 char. max
Download Immediately After Payment

  Security policy

We don't see credit card details. Multi-factor authentication in accordance with EU directive PSD2.

  Return and Support policy

45 days right of return/full refund. Lifetime support, security updates and feature upgrades.

  Certified Prestashop Addons Seller

We are a Superhero Seller in the Official Prestashop Addons Store since 2007.

Benefits for Merchants *

  • Add unlimited optional file attachment fields to the contact page. File attachments are stored in the database and are sent through e-mail.
  • Send file attachment to the customers using the backoffice customer service responses.
  • Have a larger response text area on the customer service page.
  • Add the customer email address to the spam list and get rid of spam emails.
  • Use predefined order messages from the customer service response page as well.

Features *

  • Easy to use and affordable.
  • Multiple file attachment fields option is added on the contact page and a file attachment optiom for the customer service email responses on the admin side.
  • Response text area gets larger.
  • The sender email address can be added to the spam list and spam is prevented.

Benefits for customers

  • Increases efficiency on after sale correspondence
  • Increases productivity

Changelog:

v1.1.4

  • Update for Prestashop 8

v1.1.3

  • Update for Prestashop 1.7.8.8
  • Predefined messages are alphabetically sorted now

v1.1.2

  • Minor bug fix to display separate attached files at the backoffice

v1.1.1

  • Minor bug fix to display separate attached files at the backoffice

v1.1.0

  • Predefined messages are available on the customer service responses
  • Spam email records can be cancelled from the module configuration page
  • Contact form may have multiple attachments

87939

Data sheet

Compatibility
Prestashop 1.7
Prestashop 8
Available Module Translations
Dutch
English
French
German
Italian
Polish
Portuguese
Spanish
Front-Office Demo
Yes
Backoffice Demo
Yes
Version
v1.1.4

Specific References

ean13
8691246287939
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