Advanced Customer Service Features Module
The module adds to the customer service system useful features like spam prevention and multiple file attachments on the contact page and one file attachment admin responses.
Pas de détails de carte. Authentification multiple selon PSD2 UE.
45 jours de droit de retour/remboursement. Support à vie, mises à jour de sécurité et améliorations.
Nous sommes un Vendeur Superhéros dans la Boutique Officielle d'Addons Prestashop depuis 2007.
Benefits for Merchants *
- Add unlimited optional file attachment fields to the contact page. File attachments are stored in the database and are sent through e-mail.
- Send file attachment to the customers using the backoffice customer service responses.
- Have a larger response text area on the customer service page.
- Add the customer email address to the spam list and get rid of spam emails.
- Use predefined order messages from the customer service response page as well.
Features *
- Easy to use and affordable.
- Multiple file attachment fields option is added on the contact page and a file attachment optiom for the customer service email responses on the admin side.
- Response text area gets larger.
- The sender email address can be added to the spam list and spam is prevented.
Benefits for customers
- Increases efficiency on after sale correspondence
- Increases productivity
Changelog:
v1.1.4
- Update for Prestashop 8
v1.1.3
- Update for Prestashop 1.7.8.8
- Predefined messages are alphabetically sorted now
v1.1.2
- Minor bug fix to display separate attached files at the backoffice
v1.1.1
- Minor bug fix to display separate attached files at the backoffice
v1.1.0
- Predefined messages are available on the customer service responses
- Spam email records can be cancelled from the module configuration page
- Contact form may have multiple attachments
Fiche technique
- Compatibilité
- Prestashop 1.7
Prestashop 8 - Traductions de Module Disponibles
- Allemand
Anglais
Espagnol
Français
Italien
Néerlandais
Polonais
Portugais - Démo de Front-Office
- Oui
- Démo du Backoffice
- Oui
- Version
- v1.1.4
Références spécifiques
- ean13
- 8691246287939